Terms and Conditions of Use

Terms and Conditions of Use

Welcome to www.oovov.com (hereinafter referred to as "this website"). Before accessing and using this website, please carefully read the following terms. By using this website, you agree to comply with these terms. If you do not agree with these terms, please stop accessing or using this website immediately.

1. Scope of Application

These terms of use apply to your access, browsing, account registration, purchasing of goods, submitting reviews, and any activities related to this website. We reserve the right to update, modify, or change these terms at any time, and the updated terms will be published on this page and take effect immediately. Please check these terms regularly to stay informed of any changes.

2. Account Registration and Security

  • Account Registration: To better use the services of this website, you need to create an account. During the registration process, you are required to provide accurate and complete personal information, including your name, email address, phone number, and other details. You agree to update your account information to keep it accurate and current.

  • Account Security: You are responsible for the security of your account information and password. Do not share your account details with others, and ensure you use a strong password to protect your account. If you notice any unauthorized use of your account or other security issues, you should notify us immediately. We will assist you in taking necessary security measures.

  • Account Suspension and Deletion: If you violate these terms of use or we detect any abnormal activity on your account, we reserve the right to suspend or cancel your account access. You may request to delete your account at any time, but once deleted, you will not be able to recover any history or purchase information related to the account.

3. Products and Prices

  • Product Descriptions: We make every effort to ensure that the product descriptions, images, and prices displayed on this website are accurate. However, due to various factors, errors or omissions may occur. We do not guarantee the absolute accuracy of product descriptions, prices, stock status, or other information. In all cases, the final sale price of a product will be the price confirmed at the time of order.

  • Price Changes: Product prices and promotional activities on this website may be adjusted at any time. Such adjustments will not affect orders that have already been submitted.

4. Orders and Payments

  • Order Confirmation: The order you submit through this website expresses your intent to purchase products. We will make every effort to process your order, but confirmation of the order requires inventory check and payment verification. We will confirm your order by email and provide the relevant details.

  • Payment Methods: This website supports various payment methods, including but not limited to credit cards, debit cards, e-wallets, and online payments. You agree to provide accurate and valid payment information and assume any associated costs.

  • Payment Security: We employ industry-standard security measures (including SSL encryption) to protect your payment information. We do not store your credit card details during the payment process.

5. Return and Exchange Policy

We offer return and exchange services. The specific process and conditions for returns and exchanges will be detailed on the "Return and Exchange Policy" page. You should read and understand the return and exchange policy before making a purchase. If there is a quality issue with the product, you may request a return or exchange according to our policy.

6. Intellectual Property

  • Copyright Notice: All content on this website, including but not limited to text, images, charts, trademarks, software, audio, video, designs, and layouts, is the property of www.oovov.com or its licensors, protected by intellectual property laws. You may not copy, distribute, modify, or use this content in any way without authorization.

  • Trademarks: The trademarks, logos, and service marks on this website are the property of www.oovov.com, and you may not use or modify them without permission.

7. User Conduct

You agree to comply with the following code of conduct when using this website:

  • Do not engage in any illegal, fraudulent, or malicious activities.
  • Do not infringe upon the intellectual property, privacy, or other legal rights of others.
  • Do not upload, post, or transmit content that contains viruses, malware, or other harmful programs.
  • Do not use the website for spam, advertising, or other commercial promotions.

8. Privacy Policy

We take your privacy seriously and are committed to protecting your personal information while using this website. Our privacy policy explains in detail how we collect, store, use, and protect your personal data. Please read and understand our privacy policy before using this website.

9. Website Security

  • Data Security: We adopt industry-standard security technologies and management measures (including SSL encryption, data backups, firewalls, etc.) to protect your personal information, payment details, and other sensitive data from unauthorized access, disclosure, or tampering.

  • Account Security: We strongly recommend using a complex password when registering your account and updating it regularly. We employ multi-factor authentication to enhance the security of your account.

  • Third-Party Links: This website may contain links to other websites. We do not guarantee the content or security of these third-party websites. We recommend that you review their privacy policies and security measures when visiting these sites.

  • Security Vulnerabilities: While we have implemented stringent security measures, due to the open nature of the internet, we cannot guarantee 100% security. If you discover any security vulnerabilities or suspicious activity on this website, please contact us promptly, and we will take appropriate action.

10. Disclaimer

  • Product Quality: Although we strive to ensure the accuracy of product information and descriptions, we are not responsible for any product quality issues, except as provided under our return and exchange policy.

  • Service Interruption: We may temporarily interrupt or stop the service due to system maintenance or force majeure factors and will not be held responsible for such interruptions.

11. Discounts and Coupons

  • Discounts and Promotions: This website may hold various promotional activities from time to time, including but not limited to discounts, cashback, and free gifts. The specific details, applicable scope, and validity period of each promotion will be clearly stated on the promotion page. We reserve the right to modify or cancel promotions at any time, and the updated details will be promptly reflected.

  • Coupons: The website may offer coupons or discount codes, which are valid only under certain conditions. The specific terms of use for coupons include, but are not limited to, validity periods, minimum purchase amounts, applicable product categories, etc. Coupons are non-transferable, non-redeemable for cash, and can only be used once per transaction.

  • Coupon Stacking Restrictions: Different discounts cannot be used simultaneously unless explicitly stated to be stackable. If your order meets multiple discount conditions, the system will automatically select the most advantageous discount.

  • Coupon Expiry: Coupons typically have an expiry date, which will be clearly stated when issued. Expired coupons will automatically become invalid and cannot be used for payment. If you fail to use the coupon within the validity period, it cannot be reactivated or redeemed.

  • Ways to Obtain Coupons:

    • Registration Gift: New users may receive a coupon as a welcome reward upon first registering an account.
    • Participating in Promotions: During specific promotional periods, users can obtain coupons by participating in activities such as making purchases, sharing website information, or taking part in seasonal promotions.
    • Email Subscription: Users who subscribe to our email newsletters may regularly receive emails containing coupons, typically including seasonal promotions and member-exclusive offers.
    • Social Media Participation: We may issue coupons through social media platforms (such as Weibo, WeChat, Instagram, etc.), and users can receive discounts by participating in our social media activities or following our accounts.
    • Point Redemption: In certain cases, you can accumulate points on the website and redeem them for coupons. Please refer to the website’s points policy for specific redemption rules.

12. Applicable Law and Dispute Resolution

The formation, performance, and interpretation of these terms shall be governed by the laws of the People’s Republic of China. In case of any disputes, both parties should first attempt to resolve them through friendly negotiation; if negotiation fails, either party may file a lawsuit in the court where this website is located.

13. Modifications and Updates

We reserve the right to modify or update these terms at any time. The updated terms will be published on this page and take effect immediately. Please check these terms regularly to stay informed of any changes.

14. Contact Us

If you have any questions about the terms of use, privacy policy, or any other matters related to this website, please contact us through the following methods:

Thank you for using www.oovov.com!